General Questions

We’re here to help.

Need help with a question that’s not related to a specific policy? You’re in the right place, and we’re happy to help. Call Customer Service, or use the form to share details that will help us serve you. If you use the form, responses typically take one to two business days.

Phone support: 800-477-3633

To contact us about an existing Homesteaders policy, please call us or use the policy owner contact form. Those options help us serve you more efficiently.

Business hours: 8 a.m. to 4 p.m. Monday through Thursday, and 8 a.m. to 1 p.m. Friday (Central Time)