Steve Shaffer joins Danielle Burmeister in this discussion about his career in the funeral profession. Steve Shaffer is the Board Chair, President and CEO of Homesteaders Life Company. In their chat, they cover how Steve entered the funeral profession, his career path over the years, how he has seen the industry grow and how he sees it changing moving forward. Learn more about Homesteaders' leader in this informative and inspiring conversation.

Chapters:

1:38 · Answering the call.
What first attracted Steve to funeral service and why the profession resonated

2:30 · Taking the leap.
What the transition from accounting to funeral service really looked like

3:55 · Learning fast.
Early lessons that shaped his approach to service and leadership

6:19 · A new direction.
What prompted the move to Homesteaders and the timing behind the shift

9:27 · Learning the hard way.
Challenges faced along the journey and the takeaways that stuck

11:02 · Reigniting purpose.
Advice for funeral professionals seeking renewed motivation or passion in their careers

15:06 · Voices that mattered.
Mentors and pieces of advice that made a lasting impact

17:22 · The highs and the hard parts.
Memorable moments, challenges and growth during his time at Homesteaders

21:18 · Looking ahead.
Industry trends to watch for and what they could mean for funeral service

25:41 · On the nightstand.
What Steve is reading right now

26:39 · Fuel for the work.
What’s giving him energy and inspiration today

27:45 · Final reflections.
Closing thoughts and parting perspective