Homesteaders Life Company policies are available exclusively through select funeral homes across the country. Homesteaders is a mutual life insurance company – which means our company is owned by the very policy owners we serve. We’re grateful for your confidence in us as the trusted, reliable and secure choice for the funding of advance funeral planning and end-of-life expenses.
If you have specific questions about your existing prearranged funeral plan, we encourage you to contact the funeral home where you made the plan.
To contact Homesteaders about your insurance policy, please call 800-477-3633 or visit the Contact Us page for additional options. Our business hours are 8 a.m. to 4 p.m. Monday through Thursday, and 8 a.m. to 1 p.m. Friday (Central time).
The following locations are under extended coronavirus relief orders granted by their regulatory authorities: Hawaii, Louisiana, Massachusetts, New Mexico, Ohio and Washington DC.
If you are a policy owner residing in one of these locations and have been financially impacted as a result of the coronavirus pandemic, please contact our office to learn more about the premium relief requested by your state or city.
Please contact our customer service team at (800) 477-3633. Our business hours are 8 a.m. to 4 p.m. Monday through Thursday, and 8 a.m. to 1 p.m. Friday (Central time).
Please visit the Policy Owner Forms page for forms that can be used to update select information. Here are the options for submitting forms:
If you would like additional assistance with forms, please contact our customer service team at (800) 477-3633. Our business hours are 8 a.m. to 4 p.m. Monday through Thursday, and 8 a.m. to 1 p.m. Friday (Central time).
You can pay for the entire insurance policy up front (Single Payment Option), which provides you with a paid-up policy, or, depending on certain qualifying factors, you may be able to pay for the policy over a number of years (such as three, five or 10 years).
Homesteaders offers an early pay-off option. Additional fees may apply based on when your final payment is received in our office. We recommend that you refer to the welcome letter enclosed with your insurance policy regarding the terms of our early pay-off option.
Yes, we accept both credit/debit card payments as well as eCheck withdrawals from a checking or savings account. You may select either option at the top of this web page to learn more and make a payment.
Changes to your funeral plan may also require changes to your Homesteaders insurance policy. We recommend that you first contact the funeral home to discuss any changes you wish to make to your funeral plan. They will then contact Homesteaders to determine how these changes may impact your insurance policy.
Homesteaders sends the withdrawal requests to the bank on the fifth day of each month. If the fifth day falls on a weekend or holiday, the request is sent on the next business day. However, due to bank processing, the withdrawal may not post to your account until one to three days later.
We will gladly consider restoring your coverage if your policy has lapsed. If it has been less than 120 days (four months) since the last premium was due, simply mail a check or money order to our Home Office in Des Moines, Iowa. Please include a note with the policy number, insured’s name, address and telephone number along with your payment.
If it has been longer than 120 days since your last premium was due, a reinstatement application is also required along with your payment for the past due amount. This form can be downloaded and printed directly from our website under the Policy Owner Forms page.
Please note that we are not able to restore your coverage until all past due premium and the reinstatement application is received and approved in our Home Office.
Homesteaders has implemented emergency relief measures for policy owners as a result of the coronavirus pandemic. We hope this effort will ease some of the burden associated with these unprecedented circumstances.
Effective until June 1, 2020, or the date through which relief is granted in your area (whichever is later), Homesteaders is extending the normal 30-day premium grace period contained in our policies as follows: Any Homesteaders policy that might otherwise lapse during this period due to non-payment of premium will remain in full force and effect.
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Life insurance and annuity products are issued by Homesteaders Life Company. Products are subject to state availability.
Any information regarding Homesteaders Life Company's products is intended solely for licensed insurance and funeral professionals.
Texas consumers visit www.prepaidfunerals.texas.gov for more information.
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Please visit www.homesteaderslife.com/covid-19-coronavirus-information for information about coronavirus (COVID-19).