Policy Owner Resources

Please contact our customer service team at (800) 477-3633. Our business hours are 8 a.m. to 4 p.m. Monday through Thursday, and 8 a.m. to 1 p.m. Friday (Central time).

Please visit the Policy Owner Forms page for forms that can be used to update select information. Here are the options for submitting forms:

• Mail: Homesteaders Life Company, PO Box 1756, Des Moines, IA 50306-1756
• Email: service@homesteaderslife.com
• Fax: (515) 440-7695

If you would like additional assistance with forms, please contact our customer service team at (800) 477-3633. Our business hours are 8 a.m. to 4 p.m. Monday through Thursday, and 8 a.m. to 1 p.m. Friday (Central time).

You can pay for the entire insurance policy up front (Single Payment Option), which provides you with a paid-up policy, or, depending on certain qualifying factors, you may be able to pay for the policy over a number of years (such as three, five or 10 years).

Homesteaders offers an early pay-off option. Additional fees may apply based on when your final payment is received in our office. We recommend that you refer to the welcome letter enclosed with your insurance policy regarding the terms of our early pay-off option.

Yes, we accept both credit/debit card payments as well as eCheck withdrawals from a checking or savings account. You may select either option at the top of this web page to learn more and make a payment.

Changes to your funeral plan may also require changes to your Homesteaders insurance policy. We recommend that you first contact the funeral home to discuss any changes you wish to make to your funeral plan. They will then contact Homesteaders to determine how these changes may impact your insurance policy.

Homesteaders sends the withdrawal requests to the bank on the fifth day of each month. If the fifth day falls on a weekend or holiday, the request is sent on the next business day. However, due to bank processing, the withdrawal may not post to your account until one to three days later.

Homesteaders has implemented emergency relief measures for policy owners as a result of the Coronavirus pandemic. We hope this effort will ease some of the burden associated with these unprecedented circumstances.

Effective until June 1, 2020, or the date through which relief is granted in your state (whichever is later), Homesteaders is extending the normal 30-day premium grace period contained in our policies as follows: Any Homesteaders policy that might otherwise lapse during this period due to non-payment of premium will remain in full force and effect.