Policy Owner Resources

Homesteaders Life Company policies are available exclusively through select funeral homes across the country. Homesteaders is a mutual life insurance company – which means our company is owned by the very policy owners we serve. We’re grateful for your confidence in us as the trusted, reliable and secure choice for the funding of advance funeral planning and end-of-life expenses.

If you have specific questions about your existing prearranged funeral plan, we encourage you to contact the funeral home where you made the plan.

To contact Homesteaders about your insurance policy, please call 800-477-3633 or visit the Contact Us page for additional options. Our business hours are 8 a.m. to 4 p.m. Monday through Thursday, and 8 a.m. to 1 p.m. Friday (Central time).

Payment Processing Address Change

Our payment processing site recently relocated from Des Moines, Iowa to Minneapolis, Minnesota. Billing notices from Homesteaders are now displaying this new Minneapolis return address. If you are mailing in a payment with a billing notice that contains the Des Moines return address, it will automatically be forwarded to our new processing site in Minneapolis. However, in order to avoid any potential forwarding delays, you may wish to use your own envelope and address it to Homesteaders Life Company, PO Box 77110, Minneapolis, MN 55480-7702. Please note that our physical address and all other insurance operations remain in West Des Moines, Iowa.

Mail Delivery Delays

If you have any questions or concerns about your policy status due to the impact of ongoing mail delivery delays, please contact us.

As an alternative to payment by mail, Homesteaders offers payment by credit/debit card and ACH (eCheck). Visit our Credit/Debit Card and ACH (eCheck) Payments page to learn more about these options.

Frequently Asked Questions

Weather Relief Notifications

Spanish & English Funeral Service Glossary

A Spanish & English Glossary of Common Funeral Service Terms/Un Glosario en Español de Conceptos Comunes en Servicios Funerarios is now available to download.