Zach Chatterton joins Danielle Burmeister in this discussion about the funeral home software platform Gather. Zach is the founder and CEO of Gather, which recently partnered with Homesteaders, enabling an integration with their case management platform. In their chat, Zach covers how Gather originated, how technology has shifted over the years and what it takes to build a positive and productive workplace culture. They also discuss the importance of understanding funeral professionals' experiences as a company immersed in the funeral space. Learn more about Zach’s inspiration behind Gather and key features of the platform in their conversation.

Chapters:

1:23 · The starting point.
What drew Zach into the grief and end-of-life space

4:52 · Staying grounded.
Strategies he uses to build resilience in emotionally heavy work

7:32 · Tech on the move.
The biggest shifts he’s seen in the technology landscape

11:20 · Rising to the moment.
How Gather adapted and innovated during the pandemic

15:18 · Building a powerhouse team.
How Gather stays agile and executes change effectively

17:52 · Walking in their shoes.
Why understanding the funeral director experience matters for vendors

20:54 · A culture that works.
Zach’s approach to creating a workplace worthy of “Top Workplace” recognition

24:41 · Standout features.
His favorite element of Gather’s case management system

27:13 · On the nightstand.
What Zach is reading right now

29:06 · Fuel for the mission.
What’s giving him energy and inspiration today