Zach Chatterton joins Danielle Burmeister in this discussion about the funeral home software platform Gather. Zach is the Founder and CEO of Gather, which recently partnered with Homesteaders, enabling an integration with their case management platform. In their chat, Zach covers how Gather originated, how technology has shifted over the years and what it takes to build a positive and productive workplace culture. They also discuss importance of understanding the funeral professional experience as a company immersed within the funeral space. Learn more about Zach’s inspiration behind Gather and key features of the platform in their conversation.
Chapters:
1:23 Tell us about your background and what attracted you to the grief space.
4:52 What are some strategies that you’ve found for your own resilience that you could share with others in the grief space?
7:32 You have a lot of experience in the technology space, what do you see as some of the biggest shifts in technology?
11:20 How did Gather respond to the pandemic?
15:18 How has Gather been able to build a team that is responsive and capable of executing changes effectively?
17:52 Why is it important for vendors and their teams to understand the funeral director experience?
20:54 What’s your strategy for building the kind of workplace culture that has earned a “Top Workplace” award in Idaho?
24:41 What is your favorite feature of Gather’s case management system?
27:13 What are you reading right now?
29:06 What is giving you energy right now?
