Navigating Uncertain Times: Resources for Funeral Professionals

During the past few months, funeral professionals have demonstrated at an even higher level what they’ve always been capable of: compassion, dedication and the adaptability required to provide the best possible service for families. In spite of challenging circumstances, funeral professionals continue to find creative ways to serve clients with attentive care.

In the midst of attending to the immediate needs of the current situation, it’s important to continue thinking about your own wellbeing and the long-term success of your firm. Here are a few resources to help you stay connected with colleagues, expand your outreach to families and prevent professional burnout.

Virtual Continuing Education and Conferences

Homesteaders will provide continuing education webinars for the remainder of 2020, offering additional convenience for professionals in many states. Plus, there will be no course fee for these 2020 online classes. The schedule is now available, and you may sign up to be notified when registration for your preferred class is open. Learn more and get updates on our continuing education page.

In addition to online learning, many funeral service conferences have also shifted to an online format. Digital event platforms have made it possible to attend sessions, network with your peers and learn about the latest innovations in the profession. Notably, the 2020 NFDA International Convention & Expo will be presented in a new virtual format – stay tuned for more details about what to expect at this exciting event.

Remote Presentations and Meetings

Many funeral professionals are now successfully leveraging online tools. From arrangement conferences to group presentations, video meeting platforms offer a way to stay connected when it’s not possible to meet in person.

Online events still require careful attention to your content and presentation style to ensure your audience stays engaged and is receptive to your message. Learn more tips about what to do when presenting a virtual event in our recent blog post.

Best of all, you don’t have to start from scratch when planning an online presentation. Homesteaders offers a variety of community presentation toolkits that are tailored to meet the needs of specific audiences, including a brand-new kit for families who are interested in choosing cremation. These resources make it easier to share the many benefits of advance funeral planning through a professional and cohesive presentation. In each digital kit, you’ll find:

  • Presentation Slides
  • Planning Guides and Tips
  • Materials to Promote the Event

Contact your account executive to get your free presentation files.

Online Funeral Sales

It’s more important than ever to offer solutions for clients who need the convenience of digital tools. eFuneral, a subsidiary of Homesteaders, helps firms use their existing funeral home website to complete preneed and at-need sales. Their unique platform connects funeral providers with people who are already comfortable making purchases online.

The eFuneral team works with funeral professionals to create a customized experience featuring the funeral home’s offerings and branding. To learn more about how it works, contact eFuneral.

Burnout Prevention for Funeral Professionals

Funeral professionals are facing unprecedented situations as we continue to adapt to the challenges of the coronavirus pandemic. Amidst the disruption, it’s important to take time to focus on your wellbeing.

The Finding Resilience program* offers numerous resources for funeral professionals, including a weekly email series with content provided by Dr. Jason Troyer to help prevent burnout and stay on a productive path. Plus, you can sign up to receive a digital guidebook and a free pocket-size inspirational journal.

What resources and tips have you found helpful recently? Share your thoughts in the comments below.

Join the Finding Resilience email community at

* The information provided through this program is not intended to replace information from a mental health or medical professional. The reader should consult an appropriate professional in matters related to his or her physical and emotional health.

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