As we reflect on our first year of the Calling Hours Podcast and think about the amazing conversations we’ve had with leaders in the funeral profession, we hope our guests have inspired you as much as they have us. From exploring emerging trends to sharing stories of resilience and innovation, we’re shining a spotlight on some of our most popular episodes.
Whether you’re tuning in for the first time or revisiting a favorite conversation, our funeral space podcast offers listeners valuable takeaways to improve their services and strengthen their connections with client families. It is sure to leave you motivated and ready to take on the new year.
EPISODE 1: STEVE SHAFfer
In our first episode, Steve Shaffer, Board Chair, President and CEO of Homesteaders Life Company, reflects on his career journey, from the early days working in accounting to leading one of the most widely recognized companies in preneed funeral funding. He talks about the lessons he’s learned, the highs and lows of his career and the trends he anticipates for the profession going forward. Shaffer's perspective on motivation, mentorship and passion for work provide valuable insights for both seasoned professionals and newcomers alike. Listen to this episode.
episode 3: teresa carlson
Teresa Carlson, Vice President at The Bancorp Bank, joins the podcast to discuss lending opportunities tailored specifically for funeral home businesses. In this episode, Teresa talks about how her career has been shaped, highlights the challenges and opportunities in small business loans and how she transitioned into focusing on funeral home lending. It also touches on the importance of succession planning in funeral homes and attracting future leaders in the profession. Throughout the conversation, she shares insights on how she has balanced career growth with maintaining a healthy work/life balance. Listen to this episode.
episode 4: john heald
In our fourth episode, we featured John Heald from Legacy.com, discussing how he’s seen the digital transformation take place within the funeral space. As he reflects on his career journey, he addresses the evolving challenges and opportunities funeral professionals face as multiple generations work together. Throughout the conversation, John emphasizes the importance of relationship building and networking within the profession and highlights the role of the Funeral Service Foundation in supporting and giving back to communities. Listen to this episode.
episode 5: zach chatterton
In this podcast episode, Zach Chatterton, Founder and CEO of Gather, shares the origins of Gather, how technology in the funeral industry has evolved and what it takes to foster a positive workplace culture. The conversation dives deeper into his company's funeral home software platform, which integrates seamlessly with Homesteaders’ case management system, offering more efficient and user-friendly solutions for funeral homes. This lively conversation offers insights into the features of Gather and the inspiration behind the business. Listen to this episode.
Ready for More in 2025?
As we move into the new year, we’re excited to bring you even more inspiring and informative episodes of the Calling Hours Podcast. Stay tuned for conversations that push boundaries, spark ideas and celebrate the incredible work of funeral professionals.
What were your favorite episodes of the Calling Hours Podcast in 2024? Let us know in the comments below or share your suggestions for topics you’d like to hear in 2025!
