As we prepare for the holidays and the end of the year approaches, we have an excellent opportunity to reflect on what we have to be grateful for. This reflection not only provides perspective on the vital role of funeral service in the lives of so many people each year, but also motivates us to continuously improve our offerings for funeral professionals and the families you serve.
Funeral professionals support many different types of families in communities with varying needs. But in working closely with you, common themes emerge in the traits you share that impact the world for the better. Here are just a few of the many reasons we’re so grateful to work alongside you every day.
You focus on providing comfort to families.
We’re fortunate to work with funeral professionals who are dedicated to providing the very best experience for every family, every time. During the most difficult circumstances, families rely on the undivided attention and support you provide. This dedication to families doesn’t come without sacrifices, and we’re proud to work with those who give so much of themselves to help others.
You strive to enhance service.
At this year’s NFDA convention and at funeral service events throughout the year, it has been easy to see how committed you are to gaining new insights that can help provide better service to families. Not only do you demonstrate a commitment to improving your own firm, but so many of you are also generous in sharing your knowledge with others for the benefit of the profession.
You understand that details make a difference.
You spend countless hours taking care of details so family members can focus on supporting one another. Each experience with your firm provides a lasting impression, which is why welcoming facilities, top-notch services and compassionate care matter so much to you. Any one of the seemingly small details you coordinate for families makes a huge impact on how they remember their loved ones.
You’re committed to service.
Funerals bring families together in unexpected ways. During interviews for the myHomesteaders newsletter, many funeral professionals express that the people they serve become part of their extended family. This generosity in getting to know the families you serve is apparent in the meaningful funerals you plan for their loved ones.
You’re a resource for your communities.
Education is a key part of the services you provide to your community. From sharing the benefits of advance funeral planning to facilitating aftercare support programs, you guide families through many aspects of memorialization and end-of-life issues. Beyond working with families in the funeral home, many exceptional funeral professionals offer their knowledge and expertise to school programs, local organizations and community events.
As we encourage families to share stories about what matters this season through the Have the Talk of a Lifetime® program, it’s also a time to reflect on how grateful we are to work with the dedicated people who serve in this profession.
What characteristics do you admire most about your colleagues in funeral service? Share your appreciation for those who are making a difference in the comments below.