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3 Simon Sinek Insights That Will Resonate with Funeral Professionals

September 24, 2020 by Alyssa McNab
Featured, Industry Events, Funeral Home Business

In the introduction to his latest book, The Infinite GameSimon Sinek sets up a situation that will likely resonate with anyone grappling with the hard decisions brought on by the current global health crisis. The 2020 NFDA International Convention & Expo keynote speaker notes that people are, “naturally inclined to seek out immediate solutions to uncomfortable problems and prioritize quick wins to advance our ambitions.”

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3 Takeaways from Chadwick Boseman’s Online Memorialization

September 03, 2020 by Sarah Loghry
Grief, Memorial Service, Featured, Aftercare

I found out about actor Chadwick Boseman’s death 48 minutes after his Twitter account acknowledged his passing. Like many of us, I found out online: My sister sent me the news through Facebook Messenger.

Boseman was best known for playing King T’Challa in Marvel’s Black Panther, the first Black solo superhero in Marvel comic book history. I still remember how I felt watching Black Panther in theaters. By the time it was over, I had decided it was one of the best Marvel movies ever made, and that’s coming from a die-hard Captain America fan. In addition to playing King T’Challa, Boseman portrayed real-life heroes Jackie Robinson, James Brown and Thurgood Marshall, becoming an icon and symbol for many in the Black community.

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Navigating Uncertain Times: Resources for Funeral Professionals

August 28, 2020 by Alyssa McNab
Featured, Funeral Home Business

During the past few months, funeral professionals have demonstrated at an even higher level what they’ve always been capable of: compassion, dedication and the adaptability required to provide the best possible service for families. In spite of challenging circumstances, funeral professionals continue to find creative ways to serve clients with attentive care.

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Aftercare Ideas That Really Make a Difference

August 20, 2020 by Barb Bloomquist
Featured, Aftercare

Whether your funeral home offers a formal aftercare program or you’re just getting started, providing ongoing care to your client families is a natural extension of the compassionate services you already offer. Aftercare is also an ideal opportunity to educate the entire community about the valuable programs your firm provides.

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“I’ve Been Failing to Take My Own Advice.”

August 06, 2020 by Dr. Jason Troyer
Featured, Finding Resilience, Guest Post

I’ve been failing to take my own advice. Over the past few weeks, I could tell that I have let myself get overwhelmed by three big concerns in my life. So, I decided to try something a little unconventional.

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Online Community Presentation Dos & Don’ts

July 31, 2020 by Barb Bloomquist
Preneed Funeral Planning, Featured

Community presentations are one of the most effective ways to promote your funeral home and educate groups of people about the benefits of funeral service, planning and funding. When combined with your other marketing efforts, presentations can help establish you and your funeral home as a trusted resource and increase brand loyalty with families, businesses and media in the community.

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5 Ideas for Funeral Planning & Memorialization During COVID-19

July 24, 2020 by Alyssa McNab
Memorial Service, Featured

As the world continues to adapt to the realities of the coronavirus pandemic, families are also dealing with how this affects their approach to the death of a loved one and the grief that accompanies loss. Funeral professionals and families have adjusted swiftly to find creative funeral ideas even when faced with the need for limited gatherings and practicing social distancing.

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Four Great Obituary Examples

July 16, 2020 by Barb Bloomquist
Featured

I was recently tasked with writing my stepmom’s obituary. I thought it would be easy for me, but it wasn’t. I had the basic information to start: date and place of birth, date of death, etc., but the story of her life was much more complex than that. I wasn’t sure how I was going to capture it in a few short paragraphs. Ultimately, with input from family, I chose to keep it short and sweet... just like her.

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Simple Ways to Provide Excellent Customer Service

July 09, 2020 by Sarah Loghry
Featured, Funeral Home Customer Service

Providing excellent customer service is a cornerstone of funeral home businesses. In the three-plus years I’ve worked at Homesteaders, I have yet to interview or speak with a funeral professional that hasn’t told me stories about going above and beyond for families. Here is a collection of some of my favorite stories over the last few years.

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Serving LGBTQ Families: Tips for Funeral Professionals

June 18, 2020 by Jill Muenich
Featured, Funeral Home Workplace, Funeral Home Business

Each June, cities across America host parades, speaking events and community building activities to celebrate LGBTQ Pride Month. It’s a time for us to acknowledge and honor the impact and accomplishments of those in the LGBTQ community. It’s also a time to listen and learn, and to reflect on how we, as a profession, can engage with this community at a higher level.

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