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Lessons on Grief from Cinema

February 22, 2024 by Aemelia Tripp
Featured, Aftercare

The Oscars (Academy Awards) are swiftly approaching and, with other awards shows under our nation’s belt this year, we have movies on our minds! While we didn’t find notable depictions of grief in the 2023 nominations, we decided to reach back to a few of our favorite films that center around death and grieving.

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5 Grief Resources for Funeral Professionals

February 1, 2024 by Niki Smith
Featured, Aftercare

You have heard and said this phrase a thousand times: Everyone grieves differently. So, how do you provide support when every single grieving person has a different experience? We know you’re busy with the day-to-day operations, but we understand the value of staying connected to your client families.

Below we have highlighted a few resources (many which are free) that you can easily implement in your funeral home or supply to your client families.

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7 Comforting Text Messages to Send to Someone Who is Grieving

May 25, 2023 by Nicole Eilers
Featured, Aftercare

It’s something that has likely happened to most of us. Someone you know recently lost a loved one and you want to let them know you’re thinking about them in the days, weeks or months to follow. When you are unable to comfort your friend or family member in person, a thoughtful text message can make just as much of an impact, letting them know you care and are there to support them. However, knowing what to text to someone who is grieving can be tricky.

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5 Ways to Help Families Honor a Loved One on Valentine's Day

February 9, 2023 by Nicole Eilers
Featured, Aftercare

For those who have lost a loved one, Valentine’s Day can be a very difficult and emotional time. It serves as a heart wrenching landmark on the long path of grief, but that doesn’t mean there aren’t meaningful ways to cherish the love that was once celebrated.

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Real Stories of Text-Based Aftercare Success

January 19, 2023 by Nicole Eilers
Featured, Aftercare

You already know that aftercare is an important part of your funeral home’s marketing plan. If you haven’t already developed an aftercare program or are looking for ways to reach customers in a more personalized and non-intrusive way, consider text messaging.

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How to Recognize Loved Ones During Non-Memorial Holidays

October 27, 2022 by Nicole Eilers
Featured, Aftercare

As someone in the funeral business, you already know the value of celebrating the more widely known memorial holidays, such as Memorial Day or Día de los Muertos (Day of the Dead), with your client families and community members. There are many simple ways you can draw in your local community during these times. However, you may often be overlooking the value and importance of providing the chance to remember loved ones on non-memorial specific holidays and milestones throughout the year.

Many of your client families are experiencing holiday “firsts” without their loved ones and are looking for support and guidance on how to establish new meaningful traditions for themselves and their families. Here’s a list of commonly celebrated holidays and ideas for how to provide opportunities for your families to remember and recognize the lives of their loved ones throughout the year.

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How Text-Based Aftercare Can Transform Your Aftercare Services

August 5, 2022 by Amy Johnson
Featured, Aftercare

When was the last time you didn’t read a text message? According to an Adobe Campaign Management Report, text messages have a 98 percent open rate, and 90 percent are read within three seconds, making texting one of the most efficient ways to communicate with consumers. And with the vast majority of people in the United States and Canada owning smartphones, texting is also the most effective and personal way to contact families after their loved one’s death. Discover how our text-based aftercare can help you provide better customer service and support to families immediately following their loved one’s service and transform your aftercare program.

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How Funeral Professionals Can Support Families That Have Lost a Child

July 1, 2021 by Barb Bloomquist
Featured, Aftercare

Losing a child is one of the most painful experiences a family can endure. Regardless of the circumstances surrounding the death or the age at which it occurs, the overwhelming grief the surviving family members experience is something funeral professionals are uniquely qualified to handle. And as difficult as it is to witness a family’s sorrow, funeral professionals understand that expert care and compassionate service are exactly what these heartbroken families need to honor their loved ones and begin to heal.

In honor of Bereaved Parents Awareness Month, recognized every year in July, discover the invaluable ways funeral providers can help grieving parents and family members during the most difficult days of their lives.

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How to Start a Funeral Home Aftercare Program

April 11, 2019 by Alyssa McNab
Aftercare

A family’s experience with your funeral home doesn’t end immediately after the funeral, and neither does their potential need for grief support. Your firm can serve an important role in this capacity, providing aftercare that offers much-need resources during difficult times and helps extend relationships within the community you serve.

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What You Can Do to Help A Community in Mourning

August 9, 2018 by Danielle Burmeister
Aftercare

On June 24, 2009, Ed Thomas was in the weight room at Aplington-Parkersburg High School, coaching the school’s football team through their summer weight training program. A little before 8 a.m., a former player entered the school and opened fire, shooting and killing his former coach before fleeing the scene.

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