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How Text-Based Aftercare Can Transform Your Aftercare Services

August 05, 2022 by Amy Johnson
Featured, Aftercare

When was the last time you didn’t read a text message? According to an Adobe Campaign Management Report, text messages have a 98 percent open rate, and 90 percent are read within three seconds, making texting one of the most efficient ways to communicate with consumers. And with the vast majority of people in the United States and Canada owning smartphones, texting is also the most effective and personal way to contact families after their loved one’s death. Discover how our text-based aftercare can help you provide better customer service and support to families immediately following their loved one’s service and transform your aftercare program.

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How Funeral Professionals Can Support Families That Have Lost A Child

July 01, 2021 by Barb Bloomquist
Featured, Aftercare

Losing a child is one of the most painful experiences a family can endure. Regardless of the circumstances surrounding the death or the age at which it occurs, the overwhelming grief the surviving family members experience is something funeral professionals are uniquely qualified to handle. And as difficult as it is to witness a family’s sorrow, funeral professionals understand that expert care and compassionate service are exactly what these heartbroken families need to honor their loved ones and begin to heal.

In honor of Bereaved Parents Awareness Month, recognized every year in July, discover the invaluable ways funeral providers can help grieving parents and family members during the most difficult days of their lives.

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Aftercare Ideas That Really Make a Difference

August 20, 2020 by Barb Bloomquist
Featured, Aftercare

Whether your funeral home offers a formal aftercare program or you’re just getting started, providing ongoing care to your client families is a natural extension of the compassionate services you already offer. Aftercare is also an ideal opportunity to educate the entire community about the valuable programs your firm provides.

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Simple Memorial Service Ideas for the Holidays

October 31, 2019 by Sarah Loghry
Aftercare, Funeral Planning

Each year, funeral professionals make connections with hundreds of people in their community and beyond. Many of the people you serve are approaching their first holiday season without their loved one. Grief during the holidays is challenging for many families, but your firm can help them navigate this difficult time. Funeral professionals are busy, but luckily, you don’t have to spend an entire year planning for a holiday memorial service. Take a look at these simple ideas you can use to connect with families this holiday season.

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3 Creative Aftercare Ideas for Your Funeral Home Business

July 25, 2019 by Danielle Burmeister
Aftercare

Aftercare is a critically important part of any successful funeral home business. A thoughtful aftercare program can equip you to care for your community in new and different ways, build your brand and help you remain top of mind when families need a funeral provider.

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How to Start a Funeral Home Aftercare Program

April 11, 2019 by Alyssa McNab
Aftercare

A family’s experience with your funeral home doesn’t end immediately after the funeral, and neither does their potential need for grief support. Your firm can serve an important role in this capacity, providing aftercare that offers much-need resources during difficult times and helps extend relationships within the community you serve.

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What You Can Do to Help a Community in Mourning

August 09, 2018 by Danielle Burmeister
Aftercare

On June 24, 2009, Ed Thomas was in the weight room at Aplington-Parkersburg High School, coaching the school’s football team through their summer weight training program. A little before 8 a.m., a former player entered the school and opened fire, shooting and killing his former coach before fleeing the scene.

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7 Ways to Celebrate Father’s Day without Dad

June 14, 2018 by Sarah Loghry
Aftercare

The first time I experienced the death of a loved one was only a few years ago when my grandfather passed away. It wasn’t sudden by any means, so my family had a little time to come to terms with the idea. I’m a people watcher, so I spent a lot of time observing how my family members dealt with their grief. I had always heard that people deal with grief differently, but I hadn’t experienced it before. These differences appear more intensely during the holidays or anniversary of his passing.

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7 Ways to Remember a Loved One this Mother’s Day

May 10, 2018 by Sarah Loghry
Aftercare

Losing a mother can bring unimaginable grief. When I first sat down to write this blog, there was one story I couldn’t get out of my head. The story is about an Iowa mother who lost a prolonged health battle and passed away earlier this year. Unlike a typical news article, the reporter who wrote the story is her son.

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Remembering a Loved One on Valentine’s Day

February 08, 2018 by Sarah Loghry
Aftercare

After the glitz and glamour of the major winter holidays, many people forget about the mid-February day dedicated to love and romance. While many resources focus on remembering and honoring loved ones during those major holidays, Valentine’s Day can be just as emotional for families.

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