What to Wear to a Funeral, Visitation or Celebration of Life Service

September 20, 2018 Featured

A few weekends ago, I went to a birthday party for one of my close friend’s daughters. She was turning one year old, so a large group of my longtime friends came into town to help celebrate. As per usual, there was...

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See You in Salt Lake City: 2018 NFDA Convention Highlights

September 13, 2018 Industry Events

Fall is almost officially here – and that means it’s also almost time for the 2018 NFDA International Convention and Expo, one of the biggest funeral service events of the year. The Homesteaders team is working hard...

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Tips for Operating a Successful Pre-need Team

September 06, 2018 Pre-need Funeral Planning

So far, this has been a year of transformation at my house – literally. Following some unfortunate yet necessary home improvement projects, I’ve become well acquainted with options for various repair services and...

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Restore Balance: Read the “Thank You” Notes

August 30, 2018 Funeral Directors, Funeral Home Workplace, Finding Resilience

Note: This post is presented as part of Finding Resilience, a burnout prevention program for funeral professionals. To learn more about this program and sign up for free resources, click here.

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5 Unexpected Ways Advance Funeral Planning Can Help Families

August 24, 2018 Pre-need Funeral Planning

As a funeral professional, what do you say when someone asks why they should consider prearranging? It’s easy to explain the basic, practical benefits – anyone who has been involved in planning a funeral for a loved...

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How to Implement a Lead Assessment and Grow Your Business

August 16, 2018 Funeral Home Business

Do you keep a weekly checklist or journal to track where your leads are coming from? I’ve discovered throughout my career that few funeral professionals actually do. Creating a map that shows your measurements, data...

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What You Can Do to Help a Community in Mourning

August 09, 2018

On June 24, 2009, Ed Thomas was in the weight room at Aplington-Parkersburg High School, coaching the school’s football team through their summer weight training program. A little before 8 a.m., a former player...

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The Stories Behind Famous Memorial and Funeral Songs

July 27, 2018 Funeral Industry Trends

Funeral services and celebration of life events are often marked with special music to remember a loved one who has passed away. These songs often have special meaning to the family and friends who were left behind,...

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Creating an Exceptional Online Customer Service Experience in a Funeral Home

July 19, 2018 Funeral Home Social Media, Funeral Home Customer Service

Most customers can control their daily lives in the palms of their hands. Smartphones and tablets have created a new, customer-centric way to solve problems. We are no longer required to pick up the phone and speak...

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4 Ways Pre-need Can Help Your At-Need Business

July 12, 2018 Pre-need Funeral Planning, Funeral Home Business

We already know that a robust pre-need program is a valuable part of any funeral business. Not only does is help ensure the long-term security of your firm, but it also provides a service that families really want...

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