Resources to Help Your Funeral Home Stay Ahead in 2024

Homesteaders’ 2023 annual report is now available, and we’re grateful to share what we accomplished during another outstanding year at Homesteaders. We have a lot to celebrate, including offering double-digit growth rate increases in the first quarter of 2023 and again in January of 2024. It’s just one example of how our solid financial position helps our customers get – and stay – ahead.

Our mission inspires us to continue to innovate and add to the solutions that we also shared in the report. A successful preneed program requires a personalized approach because each funeral home encounters unique goals and opportunities in their community. That’s why it’s important to have access to programs that help meet the needs of your firm and the families you serve. As you look forward to the rest of 2024 and beyond, here are some featured funeral home business resources to consider.

Text-Based Aftercare

Families deserve thoughtful, compassionate touchpoints as they navigate the loss of a loved one. A text-based aftercare program connects firms with clients when and where they need support. The text-based aftercare solution from Elevia helps forge those connections through live responders who reply to messages on behalf of funeral homes.

Grief Support

Funeral professionals need grief support resources to help families during incredibly challenging times. For Grief offers access to an extensive selection of options to share with families, including downloadable resources, Grief Chats with experts, a bookshop and online courses and events.

Online Funeral Sales

Offering an online funeral planning option is an important way to reach families who otherwise might not have connected with your firm. With the eFuneral Basic option from eFuneral, firms can get started with no upfront costs and no onboarding fee.

Simple Claims Solutions

There never seem to be enough hours in the day, so convenient technology solutions are critical for busy funeral professionals. Among Homesteaders’ options is our online claims platform, which is available in many states and makes the claims process even simpler and more efficient for firms. Contact your account executive to learn more.

Funeral Home CRM System

A customer relationship management (CRM) system helps organizations manage interactions with current and potential clients, with many benefits for all parties involved. The EnGauge funeral home CRM system is specifically designed to meet the needs of funeral home operations and create more meaningful connections with families. To learn more, contact your account executive.

Casket Price Protection

Funeral service leaders need solutions that help them effectively manage their firms’ costs. The P3® Casket Price Protection Plan, offered with Matthews Aurora™ Funeral Solutions, makes it possible to lock in the current wholesale costs of caskets and urns on qualifying Homesteaders-funded policies.

Funeral Home Lending

To connect with more clients and grow their business, firms may need access to financing solutions. The Funeral Business Conventional Loan program, offered through The Bancorp, is designed to help those firms keep their business momentum going.

Our work at Homesteaders is driven by helping people design a better farewell. Throughout 2023, we continued to enhance our solutions for funeral home customers, while remaining committed to financial strength, exceptional customer service and personalized support for each firm we serve. We look forward to continuing these efforts to help our clients stay ahead in 2024.

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