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In 2018, Homesteaders partnered with the Greater Des Moines Habitat for Humanity for the first CEO Build event that brought together CEOs from insurance companies located in central Iowa together. Spearheaded by Homesteaders' former Chairman Steve Lang, the team of leaders built pieces of a home for a deserving local family.
Read MoreOne of the greatest business challenges many funeral home owners and managers face is finding the right balance between managing day-to-day operations and planning for future success. It may sometimes feel like you spend most of your time on things that need your attention immediately and far too little time considering how to position your business for long-term success. In this complete guide, discover the benefits of strategic planning for your firm and how you can create your own strategic planning cycle that will help guide your funeral home business' future success.
Read MoreAfter nearly two decades in the funeral profession, I am confident a strong, active preneed program is an essential ingredient in ensuring the long-term success and security of your funeral home. Preneed not only safeguards your firm’s future, but also provides a valuable service to your client families.
Read MoreAccording to a recent Homesteaders’ customer satisfaction survey, roughly a third of funeral home owners are age 60+, a metric that has increased since our previous survey. Funeral professionals are getting older, and many of them are reaching—or passing—retirement age without a clear plan to transition their business to the next generation of funeral professionals.
Read MoreDedicated funeral service professionals strive to give their client families the very best of everything – the best customer service, the best funeral service options and the best overall experience. In addition to investing in your firm, it’s important to make an investment in your own professional training and development to be better equipped to meet your high expectations for yourself and your business.
Read MoreAttending a funeral convention is a big investment, especially if you need to factor in travel and lodging expenses. But it’s also an investment in yourself and your funeral home. Every year, funeral professionals across the United States gather at state and national conventions to share new knowledge with each other and see the latest product and technology developments in the deathcare space.
Read MoreHow often do you evaluate existing business goals and set new ones? Effective goals can help you plan ahead for the future, get better results, improve the service you provide to client families and help unite your staff around a common cause. But like many planning activities, goal-setting can often get lost amidst the day-to-day demands of operating a successful funeral home.
Read MoreAs we prepare for the holidays and the end of the year approaches, we have an excellent opportunity to reflect on what we have to be grateful for. This reflection not only provides perspective on the vital role of funeral service in the lives of so many people each year, but also motivates us to continuously improve our offerings for funeral professionals and the families you serve.
Read MoreWhen my mom died earlier this year, my family decided to place a few mementos in the casket with her. We mentioned this to the funeral director as we were discussing arrangements, and she immediately offered to gather the keepsakes in a box for us first. She explained that this would prevent the items from shifting and making noise when the casket was moved, which had happened to a family during a recent service.
Read MoreWe’ve all seen the headlines regarding the customer data breaches that have occurred in recent years at large organizations like T-Mobile, Yum Brands, ChatGPT and more. Although these examples happened with large companies, this doesn’t mean a data breach can’t happen to your funeral home. The last thing you want to see is your firm’s name on the front page of your local paper due to the theft of your customers’ data.
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Texas consumers visit www.prepaidfunerals.texas.gov for more information.
Your California Privacy Choice